Date, local time
xxxx Accident – xxx place xxx, xxx country xxx
Kandoo Adventures are aware of an incident that has occurred in xxx country xxx at xxxx local time. More information on incident xxxx. Sadly, we have been advised xxx fatalities/injured xxxx, details of which have not yet been confirmed.
Those involved were on a xxxx trip xxxx in xxxxcountryxxx. We have despatched members of our crisis management team, plus experienced trauma counsellors, to assist those affected in whatever way possible. Our company has never previously experienced any accidents of this kind, and we shall be working with the investigating authorities to ascertain precisely what happened.
We request your patience as we prioritise the needs of our clients and their families during this time. We are unable to release any names until their next of kin have been advised. Our thoughts and sympathies are with the family and friends of those affected during this tragic incident.
The following emergency number has been set up to assist customers relatives and friends: xxxxx